Customer Service Advisor Job in Bodmin

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Job Details

Job Title: Customer Service Advisor
Salary: £9 to £11 per hour
Location: Bodmin
Position: Permanent
Hours: 40 hours per week
Posted: 26/03/2021

Job Description

West End Motors, a main Franchise Dealership are now seeking an experienced CUSTOMER SERVICE ADVISOR to join our front-of-house team.

Your daily activities will include:

• Taking service and repair bookings via all medium’s whist controlling the workshop diary

• Liaising closely with Workshop Control and the Dealership Manager over all customer bookings and requirements

• Keeping individual customers, and fleet-operators, updated with work-in-progress

• Up selling any additional work identified as required

• Invoicing completed work

To be considered you must have front-of-house experience in a car or commercial vehicle environment. You will possess a professional face to face/telephone manner, good IT skills and be familiar with automotive Dealer Management Systems (DMS). Delivering a first-class customer experience is of paramount importance.

Salary will reflect your skills and previous experience relevant to the role.

Job Ref: svcadv
Closing Date: 30/04/2021

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