Location: Plymouth, Devon, England
Job Type: Permanent
Salary: GBP18000 - 20000 per Annum
Date Posted: 06/02/2020
Wise Employment are currently recruiting for a Receptionist/Secretary to join a small and friendly team in a local Solicitors, providing secretarial and administrative support to the department and dealing with client enquiries.
As the first point of contact you will have a friendly and professional manner, be well presented and enjoy interacting with clients. A polite, confident and coherent telephone manner is essential as are excellent communication and interpersonal skills. You must have strong skills in client relations, record keeping and IT (Office packages used regularly.) Experience of using a case management system is desirable. A background in secretarial/reception work is essential ideally in a legal setting.
We are looking for an excellent standard of data input and typing with the ability to transcribe digital dictation accurately and quickly.
Welcoming visitors and clients and completing the visitors’ and clients telephone logs
Receiving phone calls, taking messages and directing them to the right recipients.
Providing information to clients in person or by phone.
Responding to phone calls or received emails quickly.
Scheduling appointments in outlook when required and ensuring the fee earner is aware of the appointment.
Having responsibility for the daily filing of Money Laundering ID forms and documents
All other administrative duties.
Hours of work:
Monday – Friday, 9am – 5pm with an hour for lunch
£18,000 - £20,000 pa (depending on experience) – reviewed annually in January
28 days holiday per annum plus bank holidays. There is a requirement for some annual leave to be taken during the Christmas and New Year period when they are closed for an extended period. This is calculated for you in advance (typically 3-4 days.)
Further, if you birthday falls on a ‘normal’ working day (not a weekend, normal non – working day or annual leave) you are not required to work that day!