Receptionist in St Just in Roseland

Our client, a beautiful Boutique Hotel based on the Southwest coast of Cornwall are looking for a Receptionist full time to join their team. The shift times are from 8am - 5pm and you will get two days off a week.

Main Responsibilities include:

• Greeting and welcoming guests
• Processing payments, deposits, and refunds
• Taking hotel and restaurant bookings and sending guests confirmations
• Voucher management
• Daily reconciliation of banking from credit card machine to PMS
• Liaison with FOH and Kitchen on table allocation, special requirements and timings
• Working with OTA’s on overbookings and queries
• Dealing with telephone and email enquiries
• Preparation and distribution of weekly meeting notes
• Encouraging good hygiene on entrance and exit from the building and keeping a clean safe desk space.
• Concierge service to guests

We are looking for someone who has:

• Excellent customer service skills
• Can upsell the hotel’s facilities throughout the guests stay
• A friendly and out-going personality
• Adaptable and flexible approach to work
• Good administrative skills
• Can Multitask and keep a smile on their face
• Punctual with attention to appearance
• Professional approach, friendly and confident.

This is a full-time permanent position with an immediate start and the salary is £23k per annum plus grats. Unfortunately they do not provide accommodation.

If you believe you would be a suitable candidate for this role, and you are actively seeking employment please submit your CV.