Membership Recruiter

Location: Tintagel Castle, Tintagel
Salary: £9.78 an hour
Position: Permanent
Hours: 24 hours a week April - October, 0 Hours November – March
Recruiter: English Heritage
Posted: 25/02/2022

If you have a passion and genuine enthusiasm for engaging with people, providing an outstanding welcome to our beautiful properties and at the same time relish the opportunity to turn this engagement into membership, this could be the role for you.

As a Membership Recruiter, you will join an amazing team of employees and volunteers, making sure all our visitors have a great time from the moment they arrive until they say goodbye. You will be visitor focussed as part of the welcome team at site, providing excellent customer service, where your passion and enthusiasm will engage and inspire our visitors to become members of English Heritage, helping them to see more and do more at our properties whilst helping us to secure the long term future of the Charity.

Tintagel Castle is one of our flagship sites, welcoming around 300,000 visitors a year, who come to explore the historic Island grounds telling the story of 1600 years of Cornish history, myth and legend.

We're looking for someone with an enthusiasm for working face to face with visitors who enjoys working with others as part of a team to deliver an engaging visitor experience to a diverse audience with a focus on promoting and selling membership.

You enjoy and have the personal drive to succeed and thrive on exceeding targets as part of a team.

As a confident communicator, you will be comfortable building rapport with our visitors and using your skills to tell them about our wonderful properties and encourage them to join English Heritage as members.

Training and support will be provided as part of your induction to the role, but some paid or voluntary experience working with the public may be beneficial.

If this role is of interest to you then please get in touch. You can find out more by downloading the job description or contacting us.

You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.

This is an exciting opportunity to join one of England's largest conservation charities, with over 400 sites across the country. Benefits include:
• Comprehensive training covering all aspects of customer service and membership sales
• The opportunity to progress your career within the heritage sector, in membership or general management
• Free access to all English Heritage sites and a 25% discount in our shops and cafes;
• Flexible hours

We strive to be an inclusive employer and are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage.
From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our shared heritage is inclusive, exciting and accessible.

Job Reference: 14054
Closing Date: 26/03/2022

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