Smith & Reed Recruitment (SW) Limited
Ref: MB 38625
IT Support services supplier is looking to recruit an ICT Technician to help support their expanding client base throughout Cornwall.
The role will involve onsite ICT support of a wide range of products and services, encompassing windows and mac networks.
A range of desktops, laptops and tablet devices, Wireless, interactive TV’s and whiteboards, operating systems updates, anti-virus and the firms proprietary filtering services.
Windows server skills are desired but not essential and the salary will be agreed based on experience and skill set.
Responsibilities and requirements:
Onsite ICT support
Windows desktop, mac, and ipad installation and support
Installation and upgrade of customers application software
Candidates will require good customer facing skills and the ability to communicate with people at all levels.
Also diagnose faults, support, install, maintain and repair of the following Microsoft Products:
Windows XP/Vista/7,8, Office 2007/2010/2013
Install update and support anti-virus solutions
Continually update MS technical knowledge on products as required
Maintain confidentiality with regard to customer/company data
Focus on maintaining effective customer service
Must Hold a full UK driving license
Basic understanding of Windows Server
Active directory and group policy
Windows deployment services
TCP/IP – Router and Firewall configuration
Generates enthusiasm among team members
Proactively seeks opportunities to build on existing skills
Facilitates effective team interaction
Communicates effectively with customers to identify needs and evaluate alternative business solutions in accordance with organisation objectives.
To apply, please email your cv to firstname.lastname@example.org