Hotel Reception

Location: Falmouth
Salary: Up to £9.50 per hour
Position: Permanent
Hours: Full Time
Recruiter: Winners Recruitment
Posted: 08/03/2022

Our client in Mawnan Smith, near Falmouth, are looking for a friendly Hotel Receptionist to join their Team.
 
You must be a cheerful and outgoing person with great customer care skills to manage hotel bookings and guest enquiries.
This is a full-time role of approximately 40 hours per week, with varied shifts, including some evenings and weekends.  
You will need to have a minimum of 2 years hotel reception experience, or similar, but training will be given.
 
Responsibilities of the Job
To welcome guests in a friendly, courteous manner and to maximise sales by informing guests of all facilities within the hotel and to offer every help and assistance during and prior to their stay.
Be aware of room status and ensure that the number of rooms are known at any given time and that any opportunity to maximise sales is taken.
To deal with cash, cheque and credit card transactions
Ensure that all incoming and internal telephone calls are dealt with promptly and courteously.
Ensure that all charges are correctly posted to guest accounts.
Maintain hotel sales and room occupancy by the skilful up-selling of the hotels facilities.
Follow up on any sales leads   
Rate of pay up to £9.50 per hour with fantastic company perks including;
All staff receive a share of the tips fund twice a year after completing a 3 month probationary period
Staff discounts on spa treatments
Annual pay review
Staff reward scheme
Staff benefit scheme
Free golf and tennis membership + discounted swimming pool membership
Comprehensive training

TO APPLY SIMPLY UPLOAD YOUR CV
 
For further information, email: stephanie@winners-recruitment.co.uk

Job Reference: 25179
Closing Date: 08/03/2022

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