Customer Service Advisor in St Austell

My client, an established local authority, are seeking an Administrator to contribute as a member of their customer service team in Roche, St. Austell.

This role is a temporary, full time position with an opportunity to acquire a permanent contract with our client after 12 weeks.

The Shift:

• Monday to Friday
• 8:30am – 4:30pm
• £10.42 an hour
• Temp to perm for the right candidate.

A standard DBS is required for this role – we can process one for £38.60 - this will be posted to your address to keep.

The Role:

• Dealing with clients and their families, and clinical prescribing staff i.e., District Nurses and therapists.
• Organising the delivery and collection of medical equipment to clients homes across Cornwall.
• To monitor, review and improve processes, systems and practices to ensure that principal officers perform successfully and optimise efficiencies.
• To communicate effectively with members of the public and colleagues in a clear and concise manner taking account of the particular circumstances
• To provide administrative support to ensure efficient running of the Service.
• To manage the filing and storage of all electronic and paper files, in line with best data management practice, to ensure efficient and effective record keeping.

The Ideal Candidate:

• Previous Office administration experience is desirable
• Organised with clear attention to detail
• Must be computer literate
• Proficient in all Microsoft packages
• Ability to prioritise and work to deadline

For more information on this fantastic role, please apply with your CV in the first instance, we look forward to speaking with you soon.

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